Chime Hearing Centre Exeter

Our Hearing Clinic: The Chime Hearing Centre

The Chime Hearing Centre is the leading provider of hearing services in Exeter and surrounding areas. From hearing aids to ear wax removal, along with consultations and swimming plugs, all of our services can be tailored specifically for your needs, providing the highest quality professional hearing services in the South West.

What is the Chime Hearing Centre?

The Chime Hearing Centre is our modern, purpose built, state of the art hearing clinic situated on Queen Street in the heart of Exeter City Centre. Created in 2015 as part of Chime Social Enterprise, with the aim to make the latest, leading hearing technology accessible to people with hearing difficulties under a not-for-profit hearing care system.


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What does the Hearing Clinic do?

At the Chime Hearing Centre, our hearing experts transform people's lives providing a wide range of hearing services to people with or looking to prevent hearing loss. This includes NHS and private healthcare hearing aids, ear wax removal, assistive listening devices, hearing protection, swim plugs and more.

“One size fits all” is not applicable in hearing care. Everyone is different and everyone has different needs, that is why we offer a variety of different options at our hearing clinic.

How is Our Hearing Clinic Different?

The Chime Hearing Centre is a not-for-profit social enterprise, so instead of shareholders the hearing clinic invests the surplus money into improving our hearing services and patient experience. Our hearing experts do not work on a commission based model, so unlike many of the bigger hearing clinics we can focus on providing you with excellent hearing care services as our first, and only priority.


Our Hearing Clinic Services

At the Chime Hearing Centre, we offer a number of different hearing services that can be tailored to your specific needs. Both NHS and private options are considered equally ahead of any treatment. This is so that our hearing clinic specialists offer the best possible service to patients. Some of the hearing services available at the Chime Hearing Centre include:

Chime Hearing Centre Patient Testimonials


Why Choose our Hearing Clinic?

The Chime Hearing Centre has evolved using the experience and expertise of our long NHS history and adapting it to the private sector. Our ambition is to provide a proven template to enable the Chime Hearing Centre ethos to be replicated in other areas.

Convenient locations and times to suit you

We are conveniently located near the Central Train Station with good bus connections and plenty of car parking. We are open from 08:15-17:30 hrs Monday to Saturdays. Call us on 01392 953060 to find out our opening times.

Expert Service

Our hearing experts are continuously enhancing their knowledge in the latest hearing technology. You will be seen by specialists you can trust, using the latest advances in digital hearing aids and support. We also have access to specialist experts on balance, tinnitus and communication.

Not for profit

Chime Social Enterprise a Community Interest Company. This means we are an independent, not for profit company, investing our surplus finances into improving our services and the patient experience.

Our Mission

Excellence in hearing and balance care that transforms lives’

Our Vision

As an NHS Social Enterprise Audiology team we commit to build, protect and promote a sustainable service for the future by delivering excellence in hearing and balance care in the UK. We have the freedom to put patient needs first in a not-for-profit environment, combining high quality with affordability through collaboration with stakeholders.

Our Values

C = Collaboration - working in true partnership to provide the optimal outcome

H = Holistic - caring about and understanding the implications of our interactions

I = Innovative - being open to new opportunities in meeting our purpose and vision

M = Motivated - passionate about bringing our best to every situation

E = Excellence - striving for the highest quality of service