What you had to say
Some quotes from Chime patients:
"A VITAL SERVICE THAT MAKES EVERY DIFFERENCE TO DAILY LIFE. EXCELLENT SERVICE"
"MADE LIFE BEARABLE AGAIN"
"THE SERVICE PROVIDED IS FIRST CLASS WITH VERY LITTLE WAITING. STAFF ARE FRIENDLY AND PROFESSIONAL. WHAT MORE CAN YOU ASK FOR"
"BRILLIANT BRILLIANT SERVICE"
"AN EXCELLENT SERVICE - KEEP UP THE GOOD WORK"
"EXTREMELY PLEASED WITH THE WHOLE PROCESS FROM HEAARING TEST TO SETTING UP My NEW HEARING AID"
"CARING, LISTENING, AND TOTALLY PROFESSIONAL"
"YOUR SERVICE IS PERFECT"
"THE STAFF GO ABOVE AND BEYOND IN QUALITY AND SERVICE"
"THANKS VERY MUCH, I CAN HEAR AGAIN - THANK YOU"
Chime Hearing Centre Patient Testimonials
Please also see our news articles for insightful updates and guidance from our staff.
At our Exeter locations you can select an appropriate postcard (WOW, Thanks, OK, Poor), leave a comment on the reverse (name optional) and post in the feedback box. All positive and negative feedback is reviewed and actioned by the Chime management team.
Alternatively go to our online form and let us know what you think by clicking below:
You said, we did
- We collect your feedback on an ongoing basis in order to improve our service and learn what you value.
- In addition, we ask for regular feedback and openly invite our patients to complete feedback cards when visiting our clinics.
- We also hold focus groups where we continually learn from you the patient and involve you in service redesign and planned improvements.
If you are unsatisfied with your experience and require a copy of the complaints procedure it can be accessed and downloaded below: