Some quotes from Chime patients:
‘very professional and caring with fantastic follow up service’
‘smooth running, polite and very efficient’
‘great ability to re-assure me and meet my needs’
‘you've changed my life’
‘you have set a gold standard for speed and efficiency’
'Fantastic service as always'
'Excellent service much more than expected'
'I just wanted to say how good the service was, a big thank you!'
'So kind and helpful… Thank you'
'Big thanks, exceeded expectations''
Please also see our news articles where you will find several published results of our real-time patient feedback collected via our Chime postcards provided in main clinic areas. At these locations you can select an appropriate postcard (WOW,Thanks,OK,Poor) and drop us a line on the reverse ( name optional) and post in the feedback box. All positive and negative feedback is reviewed and actioned by the Chime management team.
First fitting and Reassessment
File Type: pdf | File Size: 553.87 KB
See attached file for qualitative and quantitative feedback about Chime
File Type: pdf | File Size: 1.39 MB
See attached file showing childrens' hearing care service feedback covering access,information,staff,care and treatment,surroundings and overall feedback on service and recommendation to family and friends
File Type: xlsx | File Size: 220.04 KB
At our modern city centre location we have 5 clinic rooms providing hearing care services. At this location we have real-time feedback on our services and report these monthly.
File Type: pdf | File Size: 939.68 KB